Training Briefs – NACON 2005

Editor’s note: These training briefs were compiled by in-classroom reporters, overviews provided by classroom instructors and pre-N-TRAIN information provided by various Department Chiefs or their deputies. It is not our intention to delve deeply into the content materials offered in each training session, we are merely providing this overview so you can know what to expect at your future local training workshops.

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(Click here to see photos.)

DVC Elliott at AV session.

M Department – Commercial Fishing Vessel Examiner Program

By Denise C. Castrogiovanni, DVC-MV

The Commercial Vessel Examination (CFVE) Division N-TRAIN 2005 presentation is designed to be an educational and informational tool. It was designed to assist anyone who views this presentation by providing an overview on the programs we support. It will also provide to the attendee the various Coast Guard and Auxiliary support levels we interact with to accomplish the CG mission and goals that we support.
There is special attention given to the District Staff Officer-Marine Safety (DSO-MS) in detailing their role in the CVE Division. We, in this Division, require different needs than our fellow M divisions as we directly report to the Coast Guard in performing our mission. The presentation stresses the need to communicate effectively in what we do. Our session will set forth our goals for 2005 and how we measure our accomplishments.
The full presentation will be available on the National CVE Division website.

M Department - Marine Safety and Environmental Protection Department

By David Hand DC-M

As the first meeting of 2005 with our District Staff Officers for Marine Safety (DSO-MS), we conducted an intensive training program to equip and prepare them to support and direct the Marine Safety efforts in their Districts.

Our program began with a thorough review and discussion of the duties and responsibilities of a DSO-MS. We then discussed and identified areas that should be considered for modification to meet our changing missions and roles for 2005.

Many guest speakers from the active duty and reserve Coast Guard participated with us in this training. They shared their particular expertise, their expectations of the Auxiliary, and their areas of need where the Auxiliary may provide augmentation to them and their field units in performing their missions.

They discussed the close working relationship of our programs with theirs and explored the future changes as the USCG moves to the Sector organization model.

Each M Department Division explained and explored the programs and missions that are conducted under their leadership. These presentations were made to better acquaint our DSOs with the programs and resources available to them through the National Department to assist and support them in their day to day activities in the field.
We provided a broad view to our DSOs about the many missions and activities that are open to Auxiliary member participation, Marine Safety, Environmental Protection, Public ME Education, Trident program, and all other M programs are open to all of our members and contain areas of interest that need to be publicized and communicated to the membership.

We hope that our DSOs left N-TRAIN fully equipped to perform their tasks. We attempted to provide them with the tools they will need to make a positive contribution to the Marine Safety programs in their Districts and throughout the Auxiliary.

By providing them these tools, and contacts they should be better equipped to manage their District programs in the rapidly changing and evolving M world of 2005/2006.

T Department - Anticipated Plans for 2005: THE WAY AHEAD

By James Welch, DC-Td

The National Department of Training is in the process of “re-inventing” itself and preparing to handle the diverse training needs of the US Coast Guard Auxiliary now and for the future. The “re-inventing” process was based on and driven by the rapid changes occurring within the Coast Guard and Department of Homeland Security, the increasing variety of missions Auxiliarists are being asked to do and customer demand for timely, up-to-date coursework. “Re-inventing” the Department of Training will require change for both the National Training Staff and for the member, and are focused on The Way Ahead.

Those changes will include implementing Department structural changes, increasing Department staff skills and technical competencies, developing alternative delivery methodologies, increasing alignment with the Coast Guard course development standards and courses, significantly increasing the use of learning and testing technology and focusing on blended learning solutions. These changes will have the net effect of providing training solutions/tools more quickly to the members by:
· Reducing the Department to a manageable size
· Leveraging Coast Guard developed courses and development technologies
· Increasing the use of ELearning and ETesting where appropriate
· Placing program responsibility in the appropriate Departments (qualification training)
· Focusing, expanding, and prioritizing member training needs, skills, and competencies
· Increase our ability to respond to the emerging missions (flexibility and timeliness)

Although these changes are significant, they will allow the Department of Training to better support our members to fulfill the National Commodore’s watchwords – READY, RESPONSIVE and RESOLUTE. As an initial step, we will begin aligning with the Coast Guard’s ELearning efforts so we have better access to their courses, development skills and capabilities, and increased flexibility in delivering content through the use of technology. As we prepare to better utilize technology and ELearning, we must also move in a planned and deliberate fashion. Our strategy must be respectful of the technology acceptance threshold of our members. We will continue to use workshops, self-paced manuals, etc. where they are the best methodology to transfer the learning. Our goal is to provide a cost effective and high quality training experience for our members. The most significant changes will be seen in how we approach program content, the use of technology and leverage resources.

AUXOP Courses.
Advanced training is a member benefit, and should not go away. In fact, it should be expanded and enhanced. Our plan is to “re-invent” AUXOP by giving the member greater access to Coast Guard developed courses and expanding the offering beyond the current operational focus.
In the past year, the philosophy of AUXOP courses has been to move more closely to current Coast Guard offerings of the same topic. Through the office of G-WTT, we plan to make specific Coast Guard courses available to members as the AUXOP offering, rather than writing the Auxiliary version. This plan will provide the following benefits: (Partner with DVCTA)
a. Training will be reviewed regularly by Coast Guard experts for accuracy and in a timelier manner
b. These courses can be made available to Auxiliarists through the Coast Guard Institute and other Coast Guard sources
c. These courses are available at no cost to the Auxiliary
d. Completion of a Coast Guard Institute course is the Coast Guard “standard”. Auxiliarists successfully completing these courses will have far more credibility with local commands than completion of an AUXOP course has today. AUXOP courses in their current state will continue to be available to the member and maintained (not revised or updated) until current ANSC inventories are depleted, Members successfully completing the current AUXOP courses will continue to receive full credit for the course.

Value-added Training.
We propose creating a new type of training called Value-added Training. This training would eventually address a wide variety of information that would be useful to the Auxiliarist, but may not necessarily be tied to a mission area. Value-added Training is differentiated from AUXOP in that AUXOP courses have course material that is more sophisticated and complex, requires more training time and will have proctored end-of-course test.
Examples of Value-added Training could be:

· -Problem-Solving - Writing Skills
· -Food Safety - Project Management Practices
· -Teamwork & Technology - Intellectual Property & Licensing
· -Advertising & Promotion - E Commerce
· -Effective Communication Process - Health & Safety

The Department of Training will be adding Instructional Designers, Webmasters, and Course Developers (Web-based, using HTML, Java Script, Flash, etc.) to build these ELearning courses, tools, and make them readily available to the members. We will be searching for new application development opportunities for the following online delivery platforms: online self-pace, web-based instructor taught, online simulation applications, Electronic Performance Support Systems (EPSS).

A new Application Opportunity Identification Process (AOIP) is under development that will allow department chiefs and/or instructional systems experts to submit their critical online applications (tools) for development consideration.

Qualification Training.
The individual Departments currently manage the qualification process and are responsible for its content. The member is best served by turning these qualification programs over to the individual Department for overall content management, revisions, updating, correction and new qualification course development.

“THE WAY AHEAD” will be exciting. It’s our members that count and those we a dedicated to serve.

O-Department - Aviation

By Bob Shafer, DVC-OA

AUXAIR leaders gathered in St. Louis for N-Train. All of the District Staff Officers for Aviation DSO-AV) were invited to attend the AV sessions or to send representatives from their Districts. Those who attended participated in sessions that covered the current state of the AUXAIR program, with special attention focused on the many changes which have been made in the past year or so. This was a terrific opportunity for all of the DSOs to share information and compare notes on their respective AV programs. There was ample time provided to get to know a bit about AUXAIR in each District and to get to know each other.

Although there was time for exchanging ideas and the occasional “war story”, most of our limited time was devoted to a very full agenda. Let’s take a look at some of the items on that agenda. We started off by reviewing the structure of the Aviation program. We looked at the National AV Division and its place in the National Operations Department. We reviewed the various National AV Staff positions, including a couple of changes that were made over the past year.

We looked at the typical District AV organization. Although there are differences between Districts, there are certain things which are supposed to be similar. For example, many Auxiliarists are unaware that AV is mandated to be a District run program; there is no AV staff officer position authorized at the Division or Flotilla level. We reviewed the reasons and regulations behind this structure and we discussed how an effective AV organization is set up.

We conducted a through review of the various regulations and guidance which govern the AUXAIR program, and there are many. Some are rather obscure, so we covered all of those to make sure that they are understood by all.

We heard reports from each of our Branches in the AV division, Aero-Medical, Capabilities, AV Management, Training, Homeland Security Operations, Recruitment, Special Projects, and Standards and Safety. We heard a review of what has been going on throughout the AV Division over the past year.

There have been some rather significant changes to the AV program that have a direct impact on flight safety. We have some new standards concerning such things as Risk Assessment and Check Flights for our pilots. We took some time to go over these items in detail.

There have also been changes in some of the regulations affecting AUXAIR. We discussed the changes in the Auxiliary Manual, the Operations Policy Manual, and other various rules and regulations. We went over all of those in detail so that everyone is up to speed.

Finally, we devoted some time to a “DSO-AV Survival Guide”, discussing some of the common issues and questions with which all DSO-AVs grapple. We discussed how to choose crew, how to delegate, how to manage, how to lead, how to put on a workshop and how to mix with our active duty colleagues. These are area that go beyond the black and white of rules and regulations, but which are important factors in the success of any AUXAIR program.

O-DEPARTMENT – SURFACE OPERATIONS

By Linda Nelson, DC-O

Surface Operations at N-TRAIN included the following topics:

· The mandatory 2005 Operations Workshop.
· Updated POMS information.
· The rollout of the new Qualification Examiner (QE) Guide.
· Highlights of expected changes in the soon to be released Auxiliary Operations Policy Manual.
· A look at training scenarios and how to implement them.
· The establishment of the Auxiliary Surface STAN (Standardization) Team.
· Roundtable discussions of issues and best practices from the Districts.
· A joint session with Marine Safety and Aviation.

The presentation of the Operations Workshop and DSO Roundtable are traditional components at N-TRAIN. The Qualification Examiner (QE) Guide, Surface STAN Team, Operations Policy Highlights, and Training Scenarios will be new elements.

COMO Wargo introduced the QE Guide to the District Staff Officers for Operations (DSO-OP) . This document is intended to make life easier for the QE by providing “one stop shopping” for information that a QE requires. Sample questions and answers are provided for dockside oral exams. Check sheets are provided for underway check rides.

COMO Wargo will also chair the Surface STAN Team, which will focus on these objectives:

· Periodically review the USCG Auxiliary Boat Crew Training (surface, PWC and paddle craft) program and suggest changes as needed.
· Review USCG Auxiliary surface mishap reports and determine system wide interventions to reduce risk as appropriate.
· Review the annual Operation Workshop and make suggestions for future program content.
· Review program enhancements (i.e. Qualification Examiner Guide, Mentoring Templates, etc.) and recommend changes as needed.
· Review the Operations Policy Manual as needed and make recommendations for policy changes.
· Review suggested “best practices” from the field and promulgate to the surface community as appropriate.
· Recommend additional training for surface operations program as needed.
· Review new procedures or mandates of the Coast Guard Boat Crew program and determine if and how these procedures or mandates apply to Auxiliary operations.
· Review the UTL-T program and develop recommendations for the program if needed.

Master Chief Gary Jensen, USCG, discussed some of the changes that are expected in the long awaited Auxiliary Operations Policy Manual (OPM). While a lot of the major restructuring of the OPM deals with the Aviation and Communications Divisions, there will be new policy for the surface community that reflects how we do business in the post 9-11 world. Master Chief Jensen also talked about SAMA, and the use of UTL-Ts.

The training scenarios presented were developed by the Marine Safety (MS) Department in cooperation with Surface Operations. An emphasis was made on customizing these scenarios for use in different geographic locations.

Presenters included Master Chief Gary Jensen from OCX-2, COMO Lew Wargo, BC-OSQ, and Mark Simoni, DVC-OS. We also had visits and comments from operations experts from both the active duty and Auxiliary operations personnel.

E-Department - Education

By Dick Clinchy, DC-E

N-Train 2005 marked the second year for the department where we spent more time listening than talking. What we principally listening to was feedback from our DSO’s to ascertain future directions.

On Friday evening we conducted a brainstorming session where we learned from the DSO’s the plusses and deltas in public education. These were identified by information being brought to N-Train by the DSO’s that they “harvested” from their Public Education Staff Officers (SO-PE and FSO-PE). Being far closer to the action than we at the national staff, our DSO’s were very representative of their constituents…the Flotillas.

On Saturday we conducted breakout sessions addressing four principal subjects:

· What is the future of CGAux public education? Where will be and what will it look like in 2-5 years? 10 years? Beyond the NASBLA-mandated material, what should we be focusing on?
· What future courses should we be considering? What have we missed? What does the public want?
· What can the Auxiliary E-Team be doing more of our better to provide boating safety education to more boaters?
· What needs to be included in the 2006 Mandatory Instructor Workshop and PE update?

Saturday afternoon we conducted a joint discussion with the Recreational Boating Safety Program Visitor (RBSPV) members present. Our aim was to encourage greater synergy in the RBS directorate.

Other topics that were presented and discussed included the following:

  • What is the role of the DSO-PE and how can it be performed more effectively?
  • An introduction of the 2005 Mandatory Instructor Workshop
  • A discussion of using Good Mate, Officer Snook and Sea Partners materials in the public education arena
  • Whether or not we need to develop more online and self-study RBS education for the public
  • Are there ways and means for us to improve communications within the department involving our DSO’s? Should we be utilizing NetMeeting, conference calls or other means? Should these communication sessions take place on a regularly scheduled basis or be ad hoc?
  • Trying to determine how we can help Flotillas attract more individuals into their public education classes
  • A look at course updates, new courses and courses being evaluated:
    · Sailing Skills & Seamanship.
    · ABC update.
    · BS&S 2005 revision.
    · Weekend Navigator.
    · Radar for Mariners.
    · The revision/re-write of Boating Safely for the Caribbean.

We presented an explanation of our new learning partnership with McGraw-Hill/International Marine and what it will mean to the quality of our future public education products…and a preview of the “Boating Essentials Library”

P-Department – Personnel Services

By Greg Trask, DC-Pd

The Department of Personnel is all about helping. Our missions involve assisting the Districts, Divisions and Flotillas grow by helping them recruit new members; assisting the Academy by finding qualified and interested young people; and maintaining programs that assist the members with proudly serving in the United States Coast Guard Auxiliary. As such, our N-TTRAIN program highlighted some of the many programs that work behind the scenes as our organizational demands change and grow.

Recruitment.
A large part of our program is devoted to recruitment. As the organization gains new missions and responsibilities, there is more need for qualified people to participate. These new people are gained from a number of sources and from a wide variety of venues. The P Department presented some ideas that will help Districts, Divisions and Flotillas to think of the recruitment process with a new outlook. The tools that are currently being used were analyzed and evaluated for effectiveness. Past recruiting efforts were discussed with an eye toward determining the pros and cons of their continued use.

New possibilities and venues are the watchwords as we move into the new realities that are our missions. Diversity of recruitment is absolutely essential and the ability to recruit on a targeted basis to fill needs that exist will become increasingly common. As such, part of our presentation time was spent looking at the world in a new way so that we can meet this need.

Retention.
Recruiting a new member is only half the job. Once we have a person in the organization, we must remember that we have to KEEP them in the organization. Personnel Services (PS) officers need to be part of this process. We discussed some ideas for helping a member stay interested and for recognizing the signs of someone that isn’t, as well as what can be done about both. The PS officer as a morale officer is not so far from the truth.

Uniforms.
There is much abuzz in the Uniform division and it will affect us all. New uniforms such as the Operational Dress Uniform (ODU) are being rolled out and members are asking about them. Questions were answered and examples were viewed about this uniform and others that are about to be announced.

Participation.
Without question, the PS officers are the heartbeat of the Auxiliary and the National Staff is interested in hearing from them. While there was much talking to the DSO-PS participants, there was just as much listening. Lively discussions about the issues in the Districts, Divisions and Flotillas were prevalent throughout all of our sessions.. This mission of the Auxiliary is all about people and some of the experiences related at this N-Train will cross-pollinate across the nation. That networking is one of the grand goals of this gathering.

V-Department - RBSV Program

By Peter J. Urgola, DC-V

Highlights of the Program Visitor Workshop
On January 1, 2005 the Marine Dealer Visitation (MDV) Program was replaced with the Recreational Boating Safety Visitor Program (RBS-VP). The new program provides expanded roles and opportunities for interfacing with the recreational boating community. In addition, it allows for the recruiting and nurturing of new partners. The DSO-PVs attending N-Train will review the changes to the program and be given an opportunity to discuss relative issues.
In January, the US Power Squadron signed a Memorandum of Understanding with the Auxiliary to participate in the RBS-VP. Implementation and training strategies will be discussed to effect an efficient introduction of USPS members to the program.
Building effective Teams, Goal Setting, Communications, and Performance Measures are key skills required for any successful project. The DSO-PVs will be provided those basic skills and will assist in identifying areas to utilize a Team approach in delivery of the RBS message. They will also participate in establishing goals and measures to determine how successfully goals have been met.
In addition to safety, opportunities to support maritime security issues will be discussed with the presentation of the Water Ways Watch Program. The DSO-PVs will be asked to carry this important message to their Districts and to cascade it to the Flotilla Program Visitors. The more individuals and partners that are involved in this vital program the more successful the effort.
In summary, this years N-Train experience for the DSO-PVs will provide them with an opportunity to share local successes and to discuss important problems, which hamper the progress of their efforts.

V-Department – Recreational Boating Safety Visitor Program

By Peter J. Urgola, DC-V

Highlights of the Program Visitor Workshop
On January 1, 2005 the Marine Dealer Visitation (MDV) Program was replaced with the Recreational Boating Safety Visitor Program (RBS-VP). The new program provides expanded roles and opportunities for interfacing with the recreational boating community. In addition, it allows for the recruiting and nurturing of new partners. The District Program Visitor Staff Officers (DSO-PV) attending N-Train reviewed the changes to the program and were given an opportunity to discuss relative issues.

In January, the US Power Squadron signed a Memorandum of Understanding with the Auxiliary to participate in the RBS-VP. Implementation and training strategies were discussed to effect an efficient introduction of USPS members to the program.

Building effective Teams, Goal Setting, Communications, and Performance Measures are key skills required for any successful project. The DSO-PVs were provided those basic skills and they assisted in identifying areas to utilize a team approach in delivery of the RBS message. They also participated in establishing goals and measures to determine how successfully goals have been met.

In addition to safety, opportunities to support maritime security issues were discussed and the Water Ways Watch Program was presented. The DSOs-PV were asked to carry this important message to their Districts and to cascade it to the Flotilla Program Visitors. The more individuals and partners that are involved in this vital program the more successful the effort.

In summary, this years N-TRAIN experience for the DSOs-PV provided them with an opportunity to share local successes and to discuss important problems which hamper the progress of their efforts.